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Virtual Classroom

National ABEN Day 2022 - Navigating the New and Non-Traditional Workplace

Total Credits: 5

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Special Events |  Professional Development |  Commercial Lines |  Commercial Lines - Speciality Policy |  Personal Lines
Richard Pitts |  Terry L. Tadlock, CIC, CPCU, CRIS |  J. Stuart Powell Jr., MA, CPCU, CIC, CLU, ChFC, ARM, AMIM, AAI, ARe, CRIS
5 hrs of content with breaks and a lunch
Access for 30 day(s) after program date.



We are so excited to offer our 2nd Annual National ABEN Day!  The theme of this year's event is - Navigating the New and Non-Traditional Workplace.  There are so many facets to that broad subject!  With what all agents/and agencies have been through in the last few years, we all need to pivot to learn new ways to communicate and navigate.  Here are a few touch points from the classes that are part of National ABEN Day - 2022:


Gigs and Side Hustles  - The Insurance Issues - 2 hrs - Rick Pitts

This seminar provides a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy and its new players; Uber, Touro, Hertz, Avis, Airbonb and VRBO.  The insurance ramifications are discussed.  Next, there will be an examination of the particulars with regard to both the personal auto policy form and homeowners form.

 Rick addresses the issues connected to the gig economy from the perspective of an employer in a more traditional business model. Simply put, can gig workers be held to be employees, despite the efforts of employers to treat them as temporary workers and therefore independent contractors? This section examines some case law and also some employment law developments that may influence the question not only from the perspective of the commercial liability policy, but more particularly the workers compensation laws. Lastly, a hypothetical question is discussed about whether a restaurant, or an app such as Door Dash, can or should be held liable when a driver has an accident while delivering food  The restaurant's needs, driver needs and underlying liability issues are discussed.

15 min break

How to Thrive in a Ever Changing Work Environment - 1 hr - Terry Tadlock

This seminar will address the positive effects that Organizational Culture can have on your agency.  While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that there are steps we can take as an organization in creating a positive agency culture, that can eliminate many potential E&O issues before they arise. Employees that thrive work better together, collaborate better and communicate better, thus reducing the exposure for E&O loss. We will also discuss the ever-changing Personnel Management issues of remote workforces and how they contribute to your organizations culture and success.  

1 hr Lunch 

To Be or Not to Airbnb- Sharing Exposure and Insurance - 2 hrs - Stuart Powell

This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief discussion of the impact these exposures can have on the Business Auto policies.This course addresses aspects of the emerging sharing economy’s use of personal autos and homes.  It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond.  There is also a brief discussion of the impact these exposures can have on the Business Auto policies.


Richard Pitts's Profile

Richard Pitts Related seminars and products

Vice President and General Counsel

Arlington Roe

Richard S. Pitts is a private practice attorney in the insurance industry.  Rick serves as Vice-President and General Counsel to Arlington/Roe & Co., Inc., an insurance brokerage and managing general agent headquartered in Indianapolis.  Rick also serves as general counsel to the Independent Insurance Agents of Indiana, Inc., as well as its sister organization in Kentucky.  Rick speaks annually at the “Roadshows” in Kentucky and Indiana’s Agency Compliance Seminars and presents various seminars on insurance and employment related matters.  Pitts has also presented continuing education seminars to insurance professionals nationally through industry groups including the National Alliance for Insurance Education and Research.


Rick is a 1983 graduate of Wabash College and a 1986 graduate of Indiana University School of Law – Indianapolis.  Pitts clerked for the Honorable Patrick D. Sullivan, a judge of the Indiana Court of Appeals in 1986-87.  Rick is admitted to practice before Indiana state and federal courts, the United States Supreme Court and the United States Court of Appeals for the Seventh Circuit and is a member of local, state and national bar associations.  Pitts has tried multiple cases and participated in over seventy appeals.


Pitts is the recipient of the “Excellence in Continuing Legal Education Award” from the Indiana Continuing Legal Education Forum (ICLEF), having served as a panelist and lecturer on a variety of continuing education subjects.  Pitts has co-authored two articles appearing in the Indiana Law Review.  

Terry L. Tadlock, CIC, CPCU, CRIS's Profile

Terry L. Tadlock, CIC, CPCU, CRIS Related seminars and products

Industry Expert Presenter


Terry is a 40-year veteran of the insurance industry. In an attempt to enjoy a little slower paced life, he has joined the Correll Insurance Group of agencies as the President of Coastal Plains Insurance, LLC (CPI) and South East Coastal Underwriters (SECU) in beautiful Hilton Head Island, South Carolina. Terry is part owner and responsible for the day to day operations of CPI and SECU. Prior to Terry's joining CPI he was owner and CEO of Florida Insurance Educators, Inc. which is an insurance education and consulting firm that in conjunction with Florida Insurance School worked with state and national organizations providing a variety of educational courses and consulting services. Terry continues to accept national speaking engagements and writes technical articles for a variety of state and national insurance publications. In his spare time Terry is also recognized by Federal and State courts as an expert on insurance coverages and serves as an expert witness. Terry began his career in 1979 in Florida. The majority of his time was spent as the principal of an independent insurance agency in Florida where he specialized in a variety of Professional Liability programs as well as designing several specialty programs serving the Construction industry. Terry has also worked with the Florida Department of Insurance where he was the Administrator of Agents Licensing. His primary responsibilities included the approving individuals for agent licensing and supervision the writing of all state insurance examinations. During this time, he also represented the state of Florida on the National Test Development Committee which sets standards for agents licensing examinations. Currently, Terry holds a Certified Insurance Counselor (CIC) designation and is a National Faculty Member of the Society. In addition, he serves as the Educational Consultant in the State of North Carolina. Terry also holds a Chartered Property and Casualty Underwriter (CPCU) and Construction Risk and Insurance Specialist (CRIS) professional designations.

J. Stuart Powell Jr., MA, CPCU, CIC, CLU, ChFC, ARM, AMIM, AAI, ARe, CRIS's Profile

J. Stuart Powell Jr., MA, CPCU, CIC, CLU, ChFC, ARM, AMIM, AAI, ARe, CRIS Related seminars and products

Stuart has been personally involved in the insurance business for over 40 years. He joined the staff of IIANC as Director of Education in 1995.  In 2004, Stuart became Vice President of Insurance Operations and Technical Affairs for IIANC.  In 2014, he served briefly as Interim CEO of the Independent Insurance Agents of North Carolina, Inc., IIANC Member Services, Inc., and the North Carolina Association of Insurance Agents, Inc.  As VP of Insurance Operations, he managed the designated insurance agency for the State of North Carolina placing all coverages which the State does not self-insure, was the administrator of the IIANC Errors and Omissions Insurance program of agents and managed the insurance benefits operations for members of the Association. 

Stuart continues to teach, write, is a frequent speaker on insurance matters and is a technical resource for 700+ agencies and 7,000+ agents that are members of IIANC. In 2016, Powell retired from IIANC and became an Executive in Residence in the Walker College of Business at Appalachian State University where he taught courses to Risk Management and Insurance majors for a year. In 2017, Powell semi-retired and is doing independent insurance and risk management consulting and serving as an expert witness on matters of insurance coverages and insurance agents standards of care. 

Stuart began his insurance career working in The Powell Agency, Inc. of Reidsville, NC, a family agency whose roots can be traced back to the 1890’s.  He has been a frequent instructor of insurance courses.  Stuart is on the National Faculty for the Society of Certified Insurance Counselors (CIC).  He has taught in various CIC Institutes and Graduate Seminars.  He is the author of numerous articles on insurance and related matters.  He is also a past president of the Piedmont North Carolina Chapter and a past board member of the Eastern North Carolina Chapter of the Society of CPCU.  Stuart served on the National Producer Advisory Council for Commercial Union Insurance Company from 1979-1981.  In 1991, he received the IIANC Ernest F. Young Education Award.  

In 2014, IIANC endowed a scholarship in Insurance and Risk Management at East Carolina University in Stuart’s name.  Stuart was a member of the Brantley Center for Risk and Insurance Advisory Board at Appalachian State University.  He also serves on the Chairman’s Advisory Committee for the North Carolina Industrial Commission and is a member of the Board of Directors for the North Carolina Community College Foundation, Inc. In 2016, Stuart was awarded the Order of the Long Leaf Pine by Governor Pat McCrory. 

Stuart graduated from Catawba College in Salisbury, NC with a Bachelor of Arts in Religion and Philosophy. He received a Master of Arts degree from Wake Forest University in Winston-Salem, NC where he was the recipient of a Graduate Scholarship and Fellowship.  Stuart is married with two children and four grandchildren.  His current hobbies include sailing, fly fishing, and studying classical languages.


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